What is therapy? Therapy, also known as psychotherapy or "talk therapy," is a treatment approach to help people with a wide variety of mental, emotional, psychiatric, and relationship difficulties. These issues and concerns are also known as "presenting problems." The purpose of therapy is to help alleviate or eliminate uncomfortable symptoms, so individuals, couples, and families can lead happy, healthy, and meaningful lives.
What is a Marriage and Family Therapist (MFT)? A Licensed Marriage and Family Therapist (LMFT) is a psychotherapist (sometimes also referred to as a "therapist" or "counselor") trained in both psychotherapy and family systems. Marriage and Family Therapists are licensed to diagnose and treat mental and emotional disorders, family and relationship problems, and other health and behavioral problems. MFTs treat a wide range of clinical issues. (Click here for examples of different presenting problems that MFTs treat.)
What is the best way to contact Dr. Shannon? The BEST way to reach me is through e-mail. I am able to check my e-mail multiple times throughout the day and I typically respond in a matter of hours, or within 24 hours at the most. I am able to talk on the phone sometimes throughout the day, but because I am usually in a therapy session or other appointment, communicating through e-mail is easiest, and will typically get you a faster response time. If you call and leave a message, I will try to return your call within 24 hours. Please note, I do not provide treatment over the phone or via e-mail or text....please limit those communication options to scheduling purposes; treatment will be provided during scheduled appointments.
What can I expect when we first meet? The first time I meet with an individual, couple, or family, I do what is called an "intake assessment." I allow 1.5 hours for this (although it may or may not take the full hour and a half). At this first appointment I will take some time to get to know you, we will go over your concerns, I will ask a lot of questions, and share with you how I can be of help. Then together we will discuss a treatment plan and goals for therapy. From there, I can go over my recommendations for how often we should meet and when our next session will be.
What are the fees for the different services? Fees vary depending on the service you are receiving, as well as depending on if this is our initial appointment or a regular/continuing appointment. Click HERE to see the fees for the all the services I offer.
Will my insurance pay for sessions? The only service that can potentially be covered under insurance is therapy (individual, couples, family, or group therapy). At this time, I am not contracted with any insurance companies. Due to this current policy, I strive to provide therapy services at affordable rates for all clients and families. If you are interested in submitting your session information to your insurance company on your own, I offer the option of providing you a superbill at the end of each month. This document contains information about the dates, times, and fees of your sessions, and you are welcome to submit this information to your insurance company and attempt to receive reimbursement. If this is something you would like to do, please notify me at the initial intake appointment so that I can have ample time to prepare this document for you. This document can be sent to you via mail or e-mail.
What sort of education, training, background, and/or experience does Dr. Shannon have? --I graduated from Brigham Young University (BYU) with a Bachelor of Science in Exercise Science. --I then attended graduate school at Arizona State University (ASU) and received my Master's Degree in Marriage and Family Therapy. --I then completed my research and dissertation for my doctorate degree through Northcentral University (NCU), and received my Ph.D. in Marriage and Family Therapy. --I have been practicing therapy for over 13 years, and I have experience working at in-patient (residential) and out-patient treatment centers, as well as in private practice.
What is the "supervision" Dr. Shannon Francom provides to intern and associate therapists? COMING SOON!
How do I know what service is best for me? Good question! Feel free to check out the list of services I offer HERE in order to see the descriptions of each service. You can also send me an e-mail or give me a call and I can help you decide which option is best for you.
Will anything I share or discuss with Dr. Shannon be told to others? No. What is discussed between us in therapy remains confidential. I will not share or repeat anything you tell me. The unique working relationship we build together, called the "client-therapist relationship," allows us to create an alliance where you are able to talk about things that may be hard, scary, embarrassing, or deeply personal. This is called confidentiality. I don't even disclose to others whether or not we are working together. The only time I ever share something we have discussed in therapy is if it falls under one of these categories:
You may be in immediate danger to yourself or others
A child is in danger
A child has been abused or neglected
As required by federal or state laws (such as in the case of a subpoena, or when submitting to a 3rd party for reimbursement)
You give me written and/or verbal permission to do so.
How do I get started or schedule an appointment? Because starting therapy can sometimes be a little challenging or feel scary, I have made scheduling an appointment really easy. All you need to do is click HERE, and then select "Initial Intake Assessment," then choose a date and time that works best for you.
These are just a few of the questions I regularly encounter. Please feel free to e-mail or call me with any other questions, or simply schedule an appointment to discuss your specific concerns.